What we do

Behaviour Sprint

A Behaviour Sprint is a focused week with your team. We take one action inside a real workflow, product or policy that’s costing time, momentum, or confidence, then redesign the conditions around it so follow-through becomes the easy default.

Key activities
Map how the behaviour actually happens, pick the key step, identify what’s making the current behaviour the default, design and prototype changes, test early where possible, agree what goes into practice, set clear responsibility and a simple next-week routine.

Example outcomes
You should expect early improvement in:

• clarity of ownership

• consistency in the key moment

• fewer loops and less chasing

• faster decisions where the action lives

Timeframe
5 days (one week, or spread over two)

When a Behaviour Sprint is the right tool?

A Behaviour Sprint is useful when something important is live, and the doing part is wobbling.

Common reasons teams call us:

• Uptake is uneven after launch

• Handovers keep slipping

• Decisions stall or loop

• Feedback happens, but stays polite and unhelpful

• Ways of working look good on paper, then drift

• Customers start, then drop off

It works for:

• Team behaviour: adoption, handovers, decision-making, culture, AI tool use

• Customer behaviour: actions people need to start, repeat, or complete

You need a multi-team framework, toolkit, or full rollout? That’s a Behaviour Build.

A Design Sprint validates an idea

A Behaviour Sprint validates an action

Add-on: 30-day Embed

If you want the change to hold under real pressure, add Embed.

You get:

• Two check-ins (week 2 and week 4) to remove drift

• A lightweight pulse (baseline + week 4) to track movement in confidence, clarity, and use

• One usage signal we can count (run frequency, completion, adoption moments)

• One behaviour standard we track weekly (simple yes/no)

The goal is simple: make the new behaviour the normal behaviour.